As the controller of your data, Iliad Homes comply with Data Protection Law in the United Kingdom and the EU General Data Protection Regulation (GDPR). This privacy notice details how Iliad Homes collects and processes your personal data through your use of this website, including any personal data you may provide through this website when you express an interest in an apartment or make an enquiry through our website. This privacy policy also covers any other interactions you may have with us including any competition entries or communicate with us over email or by telephone.

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

• Identity Date; including forenames, surname

• Contact Date; including home address, email address and contact number

• Financial Data; including company/personal accounts

• Transaction Date; including details about payments to and from you, tenancy details and other details of properties you have rented from us

• Marketing and Communications Data; including your preferences in receiving marketing from us and our business partners and your communication preferences.

• Personal Data; including your employment status, salary, reference, credit checks etc

If you fail to provide personal data

Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are attempting to enter into with you. In this instance, we may have to cancel a service you have with us.

How do we collect your personal data?

Personal data is collected by:

• Direct interaction – this is supplied by yourself through completing forms or by corresponding with us via email, phone or post. This includes personal data that you provide when:

• Making an application for a tenancy

• Making an enquiry

• Entering competitions or promotions

• Requesting for marketing material

From Third Parties such as:

• Property advertising websites

• Data from our internal and external CCTV cameras that are positioned around the building

How do we use your personal data?

Iliad Homes will only use your personal data when the law allows us to. Commonly, we will use your personal data in the following circumstances:

·      For the arrangement of the tenancy that we are about to enter into or have entered into with you

·      Keeping you up to date on our offerings and services

·      Where we need to comply with a legal or regulatory obligation

We use your personal data in the following circumstances and relying on the following lawful basis for processing:

Change of Purpose

We will only use your data for the purposes stated above unless we reasonably consider that we need to use it for another reason.

Please note that we may process your data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

Data Security

We have put in place appropriate security measures to prevent your data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. We also limit access to your data to only those at Iliad Homes, advisors and third party service suppliers who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have put in places procedures to deal with any suspected data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

 Website Third-Party Links

Iliad Homes’ website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website we encourage you to read the privacy notice of every website you visit.

Disclosure of your personal data

Your data may be shared with third parties for the following purposes set out below:

·      We may disclose personal data to law enforcement authorities, insurers and in the course of litigation.

·      External third parties such as Goodlord, Maintenance specialists and credit agencies

We require all third parties to ensure appropriate security measures are in place and maintain the confidentiality of your data in accordance with the law. We do not allow our third-party service providers to use your person data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions or legal requirements.

How long is your data retained?

Your data will only be retained as long as is deemed necessary to fulfil the purposes we collected it for.

Your legal rights

You have the right to:

·      Request access to your personal data. This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.

·      Request correction of personal data. This enables you to have any incomplete or inaccurate data corrected, though we may need to verify the accuracy of the new data you provide to us.

·      Request the erasure of your personal data. This enables you to ask us to delete personal data where there is no good reason for us continuing to process it. Note, however, that we may not always be able to delete the data for specific legal reasons which will be notified to you, if applicable, at the time of your request.

·      Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.

·      Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios: (a) if you want us to establish the data’s accuracy; (b) where our use of the data is unlawful but you do not want us to erase it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have an overriding legitimate ground to use it.

·      Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format.

·      Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain services to you.

·      You have the right to make a complaint at any time to the Information Commissioners Office (ICO) www.ico.org.uk

For more information or complaints relating to how we use your personal data, or if you wish to exercise any of your rights above, please contact us by emailing lettings@iliadhomes.co.uk. We will respond to you as soon as possible. The response time will depend on the nature and complexity of the request, but you will receive a response no later than 30 days from the initial request.